We ask that you read this Cookie Policy carefully as it contains important information about our use of cookies on this Website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information.

This policy relates to your use of this Website. In order to provide you with the best possible shopping experience, we use “cookies” to compile information about how you access, use, and interact with the Website.

A “cookie” is a small text file that is stored on a user’s Device. Cookies allow us to collect information such as browser type, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalise your experience while using the Website. Cookies do not contain personal information such as your name, address, or credit card details.

The cookies we use

The table below provides more information about the cookies we use and why:

What cookies do we use?

What do the cookies do?

Strictly necessary cookies

These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website or use a shopping cart.

Analytical/performance cookies

These cookies are used to analyse how the Website is used and to monitor its performance, which allows us to improve your experience in using the Website. These cookies help us to tailor the content of the Website to reflect what users find most interesting and to identify when technical issues with the Website arise. We may also use this data to compile reports to help us to analyse how the Website is used, what the most common issues are and how we can improve the Website.

Functional/tracking cookies

These cookies enable us to recognise repeat visitors to our Websites. By matching an anonymous, randomly generated identifier, a tracking cookie keeps track of where a user of our Websites came from, what search engine they may have used, what link they clicked on, what keyword they used and where they were in the world when they accessed the Website. By monitoring this data, we can make improvements to our Website.

Targeting cookies

These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Session cookies

These cookies are used ‘in-session’ each time you visit and then expire when you leave a Website or shortly thereafter: they are not stored on your Device permanently, do not contain any Personal Data and help by minimising the need to transfer Personal Data across the internet. The option to delete cookies can be found in the settings or options menu of most browsers. If you delete session cookies it may hamper your experience using the Website. These cookies also take time stamps that record when you access the Website and when you leave the Website.

Persistent Cookies

This type of cookie is saved on your Device for a fixed period (sometimes for hours, sometimes for a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to remember who you are for more than one browsing session. For example, this type of cookie can be used to store your language preferences so that they are remembered for the next visit to the Website

Google Analytics

 _ga

_gali

_gat_UA-1036645-1

_gid

Used to determine new sessions/visits. The cookie is created when the JavaScript library executes and no existing __utmb cookies exist. The cookie is updated every time data is sent to Google Analytics.

Yotpo

_sp_id.#

_sp_ses.#

_pixel

These cookies are essential for Yotpo’s measurements. They are used to create better recommendations and to optimise content available for users.

 

Consent to use cookies

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies and download them onto your device when you log in to our site.

How to turn off cookies

You can change your browser settings so that cookies are not accepted. Please be aware that by doing this you may lose some of the functionality of this website.  For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

If you delete all of your cookies, you will have to update preferences. If you are using more than one device, computer profile or browser, note that you will again have to redefine your preferences.

If you don’t change your browser settings and continue to use our site, we will assume that you consent to us continuing to download cookies onto your device.

Third party cookies and tracking technologies

Please note that the use of cookies or these other tracking technologies by Orla Kiely’s third party service providers is not covered by this Cookie Policy Statement. Orla Kiely does not have access or control over third-party cookies. Orla Kiely’s service providers may use persistent cookies for advertising and retargeting purposes. We may tie the information gathered from third party cookies to Orla Kiely’s users’ Personal Data, and we will use the combined information in accordance with this Cookie Policy. These include companies such as Mailchimp and Dotmailer.

YOTPO Pixel

You can find out more about the information collected by Yotpo via the following links: https://www.yotpo.com/privacy-policy/.

How to contact us

If you have any questions or concerns about this Cookie Policy, please contact us at:

Email: customerservice@orlakiely.com

Changes to this policy

Orla Kiely may from time to time revise this Cookies Policy in its sole and absolute discretion to reflect changes in our business practices. If we revise this Cookies Policy, we will notify you by posting the updated Cookies Policy on this Website. Changes to the Cookies Policy will become effective starting on the date the revised Cookies Policy is posted on the Website.